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We're seeing delays in email delivery to Gmail and some other providers.

This is due to a high volume of emails being sent out for users registering our new PanCake update, which causes some email providers to slow down our messages as part of their fraud prevention measures.

Email delivery may take up to an hour — thank you for your patience!

We completely understand how frustrating this must be, and while we have safeguards in place for reliable email delivery, we'll investigate further to make sure this doesn't happen again.

Please provide as much detail of your support issue as possible, and allow us 24 hours to respond.

Also, please check our FAQs — the answer to your question might be there.

Alternatively, you can also contact us via contact@cableguys.com